CONDITIONS FOR ONLINE PURCHASING

APPLICABILITY

These general conditions apply to:

a) orders placed for products available on www.bhbikes.com (the “Website”) by consumers within Europe;

b) and the use of any information, documents, graphics, movies, features, music and/or other services on the Website.

Please ensure that you read these general conditions carefully and check that the details of your order are complete and accurate before submitting your order. If you think that there is a mistake, please contact us.

1. PLACING ORDERS ON THE WEBSITE ELIGIBILITY TO ORDER

To place an order on the Website, you must be:

a) at least 16 years old

b) a consumer - not a reseller 

2. OUR RIGHT TO REJECT YOUR ORDER OR CANCEL A CONTRACT Fulfillment of all orders on the Website is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract we have cancelled:

a) the product is not available / in stock;

b) your billing information is not correct or not verifiable;

c) your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;

d) your bank transfer payment is not received within 12 calendar days after acceptance of your order;

e) we have reason to believe you are under 16;

f) we have reason to believe that you are a reseller;

g) there was an error in the price displayed on the Website;

h) we could not deliver to the address provided by you;

i) due to an Event Outside Our Control (see art. 10 below); or

j) in the event of misspelling, pricing or other errors or mistakes in the Website information.

3. DATA CHECK

When you send us your order, we may run some checks on it before it is fulfilled. These checks may include verifying your address, creditworthiness, and checking for fraud. Suspected fraud on bhbikes.com will be investigated and if necessary prosecuted.

4. PRICE

The price of the products will be the one stipulated at any time on our website, except in the case of manifest error. Although we try to ensure that all prices listed on the website are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible. The order will be considered canceled and you will be fully refunded the amounts that have been paid. We will not be obliged to supply you with the products at the wrong lower price (even if we have sent you the “Order Confirmation”) if the price error is obvious and unequivocal and could have been reasonably recognized by you as the wrong price.

5. TAXES

The total amount that appears in the order confirmation includes taxes (VAT) and shipping costs. Prices are indicated in €. The prices indicated for the Products sold below do not include any sale, use, value added, special taxes, gross receipts or consumption taxes, duties, tariffs or other foreign, federal, local or local taxes imposed on the use or sale of Products ( collectively, "Taxes"). Customer will pay, and reimburse BH Bikes if it pays, any Tax, except those based on BH Bikes' income. If any government authority or government agency requires BH Bikes to collect and pay the Taxes on behalf of the Client, BH Bikes may bill the Client for such amounts, including any interest or penalties imposed on it.

6. PAYMENTS

All orders must be paid in full before shipping. BH Bikes accepts MasterCard and Visa credit cards, PayPal and Bank transfer. Payment information is sent by the Customer at the time of placing any order and fulfillment and shipment of the order is subject to verification of payment information and availability of funds.

7. SHIPMENTS AND RISKS OF LOSS

The title and any risk of loss or damage to the Products will be transferred to the Customer upon delivery of the Products to the carrier for shipment. Although BH Bikes is authorized to do shipping issues on behalf of the Customer and, unless otherwise indicated, the Customer will be responsible for all costs and expenses associated with shipping Products. For international shipments, the Customer will be responsible for obtaining and maintaining, at her cost, all the approvals, licenses, permits, registrations, certifications and other legally necessary documents related to the importation of the Products, and the Customer will be responsible for all. costs and expenses related to the transit of the Products across the border of another country. Notwithstanding anything to the contrary in these Terms, any time period provided by BH Bikes is a good faith estimate of the expected delivery date. BH Bikes will use commercially reasonable efforts to complete Customer's orders within the established time, but in no event will BH Bikes be liable for damages associated with BH Bikes' inability to meet such deadlines or deadlines.

8. GUIDELINES FOR EXCHANGE OR RETURN | DISPUTE RESOLUTION ONLINE The Client can return their order exercising their right of withdrawal within a maximum period of 14 days. The return will be made through the "Collection point". Being essential prior communication in time and form of the Customer with our Customer Service, via email info@bhbikes.com. Once the condition of the merchandise has been checked, the amount of the item will be refunded. The refund will be made by bank transfer to the account you provide us. Pursuant to Art. 14 of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013, on the resolution of online consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22 / EC, buyers and users of this website are informed of the existence of an extrajudicial resolution platform for consumers and companies in the European Union, accessible from the following address: https: / /webgate.ec.europa.eu/odr/main/?event=main.home.show Model withdrawal form (you must only complete and send this form if you wish to withdraw from the contract)

9. SPECIAL ASPECTS OF PERSONALIZED PRODUCTS: BH UNIQUE

To make your products more personal, you can send any combination of: components; colors; and letters, numbers, symbols and spaces to form a name, a word or a phrase. Please refrain from using inappropriate expressions, as BH Bikes reserves the right to remove any inappropriate words as well as the use of trademarks. We also remember that certain characters are not compatible with our system. We strongly ask that you refrain from using, uploading, sending, copying or publicizing in any other way or requesting the inclusion, in your personalized products, of names, words or phrases included in any of the following categories:

1. Names of products, services, companies, organizations or events that belong to third parties;

2. Names or nicknames of famous people (living or dead);

3. Names, words or phrases that infringe or may infringe the rights of third parties, including but not limited to trademarks or other intellectual property rights of third parties;

4. Names, symbols or phrases that constitute a threat, incite violence, are defamatory, obscene, discriminatory, provocative, sexually explicit or illegal in any other way.

BH Bikes reserves the right to reject any name, word or phrase (or combination thereof) included in any of the above categories or that is otherwise unacceptable to BH Bikes, which will cause the cancellation of your order. Likewise, BH Bikes will have the right to claim compensation for damages equal to the value of the items ordered. To the extent that the order includes Personalized Products manufactured or adapted according to the client's specifications, you will not have any reflection period, right of revocation, right of return or right of withdrawal (section 6,230 p, section f, subsection 1ª of the Dutch Civil Code and article 103 of Law 3/2014 of March 26, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws).

10. COMPLETE AGREEMENT

These Terms constitute a complete and unique agreement between BH Bikes and the Client, and supersede all previous or contemporary agreements, representations, guarantees and understandings.

11. SEVERABILITY

In the event that any provision of these Terms is maintained or determined by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions of these Terms will remain in full force and effect and such invalid or unenforceable provision will be construed in a manner intended to grant the maximum valid and enforceable effect to the intention of the parties expressed in these Terms. Exclusiveness.

12. EXCLUSIVITY

The rights, responsibilities, and resources of the parties with respect to the Products will be exclusively those expressly established in these Terms. The exemptions, limitations of liability and remedies expressed in these Terms will apply even in case of breach, negligence, breach of contract, strict liability of the released party or whose liability is limited and will extend to its directors. officers, and employees.